Installation and Troubleshooting
Discover more about the services provided by the Installation & Troubleshooting feature, offered with our VPS and Dedicated Servers.
If you obtain your own server, you'll have more flexibility on what you can install and run compared to a shared web hosting account. With a shared service, you've got access simply to your own account, hence you're not able to install server-side software. While this is not a predicament for the majority of script-driven programs, there are some that have certain requirements and need certain software to be present on the server either for some additional functions or for them to work at all. In the event that you have practical experience, you'll not have any issues to run the hosting server, but if you don't, you may simply not have the knowledge to deal with everything and use the script apps you want. If that is the case, you can use our Installation & Troubleshooting upgrade, which means that our system admins can setup everything for you and aid you with any problems that you could encounter.
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Installation and Troubleshooting in VPS Hosting
The upgrade can be acquired with all
virtual private server plans that we offer and you are able to add it either during the signup or anytime later on via your billing CP. It includes sixty minutes of custom work on your server, so our administrators can assist you with software installation or setup. They could furthermore troubleshoot any piece of software that you have already installed in the event that it doesn't work efficiently, so you won't have to waste time to figure out what is wrong because they can assist you in a very quick and qualified way. As this is a one-time upgrade, you could get it just when you need it and if a particular task takes shorter time, the rest of the minutes shall be available for the future and won't be reset in the end of the month. This upgrade is effective in case you cannot do something yourself or in case you have our Managed Services upgrade, but the 30 minutes of custom work it provides are not enough for a certain task.
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Installation and Troubleshooting in Dedicated Web Hosting
The upgrade is available with all our
Linux dedicated servers hosting packages and provided you add it, our knowledgeable admins can help you with anything on your hosting server. For example setting up any third-party software which you may want to use on the hosting server and troubleshooting any script that performs inadequately or doesn't run at all. Our upgrade comes with 1 hour of work and in the event that a certain task is not very time-consuming, we shall add the remaining time to your account. You shall be able to see how many minutes are left inside your billing CP and use them whenever you need assistance again. The Installation & Troubleshooting upgrade can be ordered at any moment, so in the event that you need something to be set up in the very beginning, you could add it to your order during the sign up process, while if you require help afterwards, you'll be able to add it from the hosting server billing area. 30 minutes of custom work are provided with our Managed Services pack also, but just in case you need additional work to be carried out on the hosting server, the Installation & Troubleshooting upgrade shall be a guarantee that your apps shall be installed and set up in the very best possible way.